Terms of Use

1. Acceptance and eligibility

Aura is owned and operated by Orion Designs LLC, 6513 Harold Ave, Cocoa, Florida 32927, USA (“Orion,” “we,” “us,” or “our”). These Terms apply to the Aura website, Aura iPhone app, and related features and services (collectively, the “Service”).

By accessing or using the Service, you agree to these Terms on behalf of yourself or the entity you represent, and you confirm that you have authority to do so. You must be at least 18 years old and legally capable of entering into these Terms. If you do not agree, do not use the Service.

2. Apple terms and app license

When available, Aura is distributed through Apple’s App Store. The Apple Standard Licensed Application End User License Agreement, Apple’s Media Services Terms and Conditions, and Apple’s applicable Usage Rules govern the app license and App Store transactions. These Terms supplement, and do not replace or modify, those Apple terms. If there is a conflict about the app license or an App Store transaction, the applicable Apple terms control.

3. The Service

Aura is a personal tracking and informational tool that helps you record migraine episodes, symptoms, treatments, medications, and related context. It may surface possible associations, risk estimates, summaries, reminders, and general next-step prompts based on the information available to it.

The website describes Aura and its features. It does not provide a web account, web dashboard, or web checkout. Some app features require compatible Apple devices, operating-system versions, permissions, network access, or Apple services. We may modify, add, remove, suspend, or discontinue any part of the Service at any time, subject to applicable law and Apple’s subscription rules. We are not liable for a modification, suspension, or discontinuation except where the law requires otherwise.

We do not promise support, maintenance, updates, or continued availability for any particular feature. If we provide support or an update, it may be subject to additional terms presented with that service.

4. Not medical care

Aura does not provide medical advice, diagnosis, treatment, or emergency services. Its summaries, risk estimates, forecasts, possible associations, and prompts may be incomplete, inaccurate, delayed, or unsuitable for your circumstances. An association is not proof of a cause.

Do not use Aura as a substitute for a qualified healthcare professional or delay seeking care because of information in Aura. If you think you may have a medical emergency, contact your local emergency services immediately.

Aura is not medication-dosing guidance. Follow the medication label and your prescriber’s instructions. A dose log, reminder, or dose-limit message does not establish that another dose is safe. Notifications can be delayed or missed and must not be used as time-critical medical alerts.

5. Access and acceptable use

Subject to these Terms, Orion grants you a limited, non-exclusive, non-transferable, revocable right to access and use the website for your personal, non-commercial use. Your license to the app is governed by Apple’s Standard EULA.

You may not, except where applicable law expressly permits it:

• sell, rent, lease, sublicense, distribute, assign, or commercially exploit the Service or its content;
• modify, create derivative works from, disassemble, reverse-compile, reverse-engineer, or attempt to derive source code from the Service;
• copy, scrape, reproduce, republish, download, display, post, or transmit the Service or its content except as these Terms or built-in sharing features allow;
• access the Service to build a substantially similar or competing product or service;
• bypass security, interfere with operation, introduce harmful code, overload infrastructure, or access any system or data without authorization; or
• use the Service unlawfully, to harm another person, or with content you do not have the right to use.

You must preserve copyright, trademark, and other proprietary notices on any copy you are authorized to make.

6. Your records, permissions, and exports

You retain any rights you have in records and photos you add to Aura. You authorize the limited processing needed to provide the features you choose, including local storage and private iCloud synchronization. Agreeing to these Terms does not replace a system permission or privacy choice. Optional features may use iCloud, Health, WeatherKit, Location Services, Calendar, Photos, Camera, and notifications.

You are responsible for the accuracy and lawfulness of information you enter, maintaining access to your device and Apple Account, and keeping any exports or backups you need. A feature may stop working when its permission is withdrawn. Sync, export, and recovery cannot be guaranteed in every circumstance.

If you export or share a report, CSV, backup, or other file, it may contain sensitive health information. You are responsible for choosing the recipient and protecting the copy after it leaves Aura.

7. Premium subscriptions and free trials

When available, Aura Premium subscriptions are purchased through Apple. Apple presents the localized price, currency, billing period, and trial or offer details before purchase and handles payment and applicable taxes under its terms. If Apple offers you an eligible free trial, it becomes a paid, automatically renewing subscription unless you cancel by Apple’s applicable deadline.

Subscriptions renew until canceled. You can manage or cancel an Aura subscription through your Apple Account or the App Store subscriptions page. Deleting Aura does not cancel a subscription. Apple processes billing and evaluates refund requests under its policies; requests can be submitted through Apple’s Report a Problem service.

Prices, plans, trial terms, and Premium features may change. Any price or renewal change for an active subscription is handled under Apple’s rules and the disclosures Apple presents to you.

8. Ownership and feedback

The Service and its content—including software, design, text, graphics, trademarks, logos, and other materials—are owned by Orion or its licensors and protected by intellectual-property laws. Except for the limited rights expressly granted by these Terms and Apple’s Standard EULA, all rights are reserved and no ownership transfers to you.

If you send feedback or suggestions, you grant Orion a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free license to use them for any purpose without attribution or compensation. Do not submit feedback you consider confidential or proprietary.

9. Privacy and tracking

Aura’s Privacy Policy is incorporated into these Terms by reference and explains the information the Service and its providers process, including private CloudKit storage, RevenueCat subscription management, AppsFlyer marketing measurement, and website request data. If these Terms conflict with the Privacy Policy about personal-information processing, the Privacy Policy controls.

Aura’s website does not add advertising or analytics cookies. AppsFlyer measurement in the app is enabled by default and can be disabled in Aura Settings. Your device permissions and privacy choices remain subject to applicable Apple controls.

10. Third-party services

The Service relies on or links to services operated by Apple, RevenueCat, AppsFlyer, the website host, and other third parties. Orion does not control and is not responsible for third-party content, terms, privacy practices, availability, accuracy, or performance. A link or integration is not an endorsement. You use third-party services at your own risk and subject to their terms.

To the fullest extent permitted by law, you release Orion and its officers, employees, agents, successors, and assigns from claims arising solely from third-party services or your dealings with them. If you are a California resident, you waive California Civil Code Section 1542 with respect to this release, which may otherwise preserve unknown claims that would materially affect a settlement.

11. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Orion and its officers, employees, and agents from third-party claims and reasonable costs or attorneys’ fees arising from your unlawful use of the Service, your material breach of these Terms, or your violation of another person’s rights. We may control the defense of a covered claim at your expense, and you agree to cooperate and not settle it without our prior written consent. This section does not require a consumer to indemnify Orion where prohibited by applicable law.

12. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” ORION AND ITS SUPPLIERS DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR ANY HEALTH CONTEXT, RISK ESTIMATE, FORECAST, NOTIFICATION, THIRD-PARTY DATA, OR SYNC RESULT WILL BE ACCURATE, COMPLETE, AVAILABLE, SECURE, UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL CODE.

Apple’s Standard EULA also contains warranty terms applicable to the app. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded. Where applicable law requires a warranty, it is limited to 90 days from your first use to the extent the law permits.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) ORION AND ITS SUPPLIERS WILL NOT BE LIABLE FOR LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE; AND (B) ORION’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF US $50 OR THE AMOUNT YOU PAID FOR AURA IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

The existence of multiple claims does not increase this cap. The exclusions and cap apply even if a remedy fails of its essential purpose, but not to liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain exclusions, so some of this section may not apply to you.

14. Term and termination

These Terms remain in effect while you use the Service. You may stop using Aura at any time. Removing the app may not remove records stored in iCloud, and it does not cancel an active subscription.

We may suspend or terminate access if we reasonably believe you violated these Terms, created risk or legal exposure, or used the Service unlawfully. On termination, your right to use the affected Service ends. Sections concerning restrictions, ownership, privacy, third-party services, indemnification, disclaimers, liability, disputes, and general terms survive as their nature requires.

15. State-specific legal notices

California

California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, or at (800) 952-5210. The provider of the Service is Orion Designs LLC, 6513 Harold Ave, Cocoa, FL 32927 USA. Contact us at aurasupport@joinmetric.com. See the Privacy Policy for California and other state privacy rights.

Colorado, Connecticut, Virginia, and other states

Residents of states with comprehensive privacy laws may have rights to access, correct, delete, or obtain a copy of personal information and to opt out of covered sales, targeted advertising, or profiling. The Privacy Policy explains how to exercise applicable rights and appeal a denied request.

Nevada

Nevada residents may direct us not to make a future covered sale of certain information by contacting privacy@joinmetric.com.

16. Dispute resolution for U.S. users

Please read this section carefully. It affects your right to sue in court and to have a jury decide a dispute. The Federal Arbitration Act governs this section.

Individual arbitration

Except for an individual claim that qualifies for small-claims court or a request for equitable relief to protect intellectual property, you and Orion agree to resolve disputes arising from or relating to the Service or these Terms through binding individual arbitration administered by JAMS, rather than in court. Claims under US $250,000, excluding fees and interest, will use JAMS’s Streamlined Arbitration Rules; larger claims will use its Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will occur in the county where you live and may be conducted remotely where the rules allow.

Informal resolution first

Before starting arbitration, the party raising a dispute must send a written notice describing the facts, legal basis, requested relief, and a good-faith damages estimate. Send notices to aurasupport@joinmetric.com or Legal Department, Orion Designs LLC, 6513 Harold Ave, Cocoa, FL 32927 USA. The parties will meet by phone or video within 45 days after receipt and try in good faith to resolve the matter. Arbitration may begin if the dispute is not resolved within 60 days after receipt of a complete notice.

Arbitrator authority and relief

The arbitrator may resolve arbitrable disputes and award the same individual relief as a court. A court will decide disputes about the class-action waiver, arbitration fees, completion of required pre-arbitration steps, and which version of this section applies. The award is final and binding and may be entered in a court with jurisdiction.

Jury and class-action waivers

YOU AND ORION WAIVE A TRIAL BY JUDGE OR JURY FOR COVERED CLAIMS. ALL COVERED DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, REPRESENTATIVE, CONSOLIDATED, OR COLLECTIVE PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY ON AN INDIVIDUAL BASIS.

If a court finds the class-action waiver unenforceable for a particular claim, that claim may proceed in a court with jurisdiction after all other arbitrable claims are resolved. Each party bears its own attorneys’ fees unless applicable law or the arbitrator permits otherwise.

Coordinated filings

If 100 or more substantially similar demands are submitted against Orion within 30 days by the same or coordinated counsel, JAMS may group them into batches of up to 100 demands, appoint one arbitrator per batch, and assess one set of fees per batch, to the extent its rules permit.

30-day opt-out

You may opt out of this arbitration agreement and the class-action waiver within 30 days after first accepting these Terms by emailing aurasupport@joinmetric.com with “Arbitration Opt-Out” in the subject line or mailing a notice to the address above. Include your full name, mailing address, and a clear statement that you opt out. Opting out does not affect the rest of these Terms.

Consumer-law savings clause

This section does not prevent you from bringing a matter to a government agency or using a forum, remedy, or protection that applicable law does not allow you to waive. If arbitration is prohibited for you, disputes may be brought in a court with jurisdiction.

17. General terms

Governing law

Florida law governs these Terms, without regard to conflict-of-law rules, and the Federal Arbitration Act governs Section 16. For a dispute not subject to arbitration, the parties consent to the state and federal courts with jurisdiction in Florida, except where applicable consumer law gives you a non-waivable right to another governing law or forum. Either party may seek equitable relief in any court with jurisdiction to protect intellectual property, and either may bring an eligible individual claim in small-claims court.

Export and sanctions

You may not export, re-export, or transfer the Service or related technical data in violation of U.S. export controls, sanctions, or other applicable trade laws.

Electronic communications

You consent to receive notices electronically through the Service or at an email address you provide. Electronic notices satisfy legal requirements that a communication be in writing.

Accessibility

Orion is committed to making Aura’s public website accessible and endeavors to conform to WCAG 2.1 Level AA. If you have difficulty accessing or navigating the website, contact aurasupport@joinmetric.com, and we will make reasonable efforts to address the concern.

Entire agreement and severability

These Terms, Apple’s applicable terms, the Privacy Policy, and any additional terms presented for a feature are the entire agreement about the Service. If a provision is invalid or unenforceable, it will be modified only as much as necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver. “Including” means “including without limitation.”

Assignment

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, subject to applicable law. These Terms bind permitted successors and assignees.

18. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms here and update the effective date. If required by law, we will provide additional notice or obtain consent before a material change takes effect. Your continued use after the effective date means you accept the revised Terms to the extent permitted by law.

19. Contact information

Questions about these Terms or accessibility can be sent to aurasupport@joinmetric.com.

Copyright © 2026 Orion Designs LLC. All rights reserved.