Terms of Service

About these terms

When available, Aura’s app is distributed through Apple’s App Store. The Apple Standard Licensed Application End User License Agreement and Apple’s applicable App Store terms continue to govern the app license and App Store transactions. These Terms supplement, and do not replace or modify, those Apple terms. If there is a conflict about an app license or App Store transaction, Apple’s terms control.

What Aura provides

Aura is a personal tracking and informational tool that helps you record migraine episodes, symptoms, treatments, medications, and related context. It may surface possible associations and general next-step prompts based on the information available to it.

The website describes Aura and its features. It does not provide a web account, web dashboard, or web checkout. Features may change as Aura develops, and some features require compatible Apple devices, operating-system versions, permissions, or Apple services.

Not medical care

Aura does not provide medical advice, diagnosis, treatment, or emergency services. Its summaries, risk estimates, and possible associations may be incomplete, inaccurate, or unsuitable for your circumstances. An association is not proof of a cause.

Do not use Aura as a substitute for a qualified healthcare professional or delay seeking care because of information in Aura. If you think you may have a medical emergency, contact your local emergency services immediately.

Aura is not medication-dosing guidance. Follow the medication label and your prescriber’s instructions. A dose log, reminder, or dose-limit message does not establish that another dose is safe. Notifications can be delayed or missed and must not be used as time-critical medical alerts.

Using Aura responsibly

When using Aura, follow applicable law, Apple’s Usage Rules, and these Aura-specific conditions. Do not:

• disrupt, damage, overload, or bypass the security of the app, website, or related services;
• use Aura unlawfully, to harm another person, or to add content you do not have the right to use.

Your records and device permissions

You retain any rights you have in records and photos you add to Aura. Aura handles that information and optional Apple permissions and services as described in the Privacy Policy and the choices you make in Aura and iOS Settings. Agreeing to these Terms does not replace a system permission or privacy choice. Optional features may use iCloud, Health, Weather, Calendar, Photos, Camera, and notifications.

You can change many permissions in Aura or iOS Settings, but a feature may stop working when its permission is withdrawn. You are responsible for the accuracy of information you enter, for maintaining access to your device and Apple Account, and for keeping any exports or backups you need. Sync and recovery cannot be guaranteed in every circumstance.

Premium subscriptions and free trials

When available, Aura Premium subscriptions are purchased through Apple. Apple presents the applicable localized price, currency, billing period, and trial or offer details before purchase and handles applicable taxes under its terms. If Apple offers you an eligible free trial, it becomes a paid, automatically renewing subscription unless you cancel by Apple’s applicable deadline.

Subscriptions renew until canceled. You can manage or cancel an Aura subscription through your Apple Account or the App Store subscriptions page. Deleting Aura does not cancel a subscription. Apple processes billing and evaluates refund requests under its policies; refund requests can be made through Apple’s Report a Problem service.

Prices, available plans, trial terms, and Premium features may change. Any price or renewal change for an active subscription is handled under Apple’s rules and the disclosures Apple presents to you.

Third-party services

Aura relies on services provided by Apple and uses RevenueCat for subscription management. AppsFlyer marketing measurement is enabled by default and can be disabled in Aura Settings. Those services are operated under their own terms and policies. Their availability and performance are outside Aura’s control.

Aura’s Privacy Policy explains what information those providers process and the choices available to you.

Ownership

Aura, including its software, website, design, text, graphics, and other materials, is owned by Orion Designs LLC or its licensors and is protected by intellectual-property laws. Your license to use the app is the license described in Apple’s Standard EULA. These Terms transfer no additional intellectual-property rights.

Availability, changes, and ending use

Aura may update, add, remove, suspend, or discontinue features, subject to applicable law and Apple’s subscription rules. We do not promise that Aura will always be available, error-free, or compatible with every device or service.

You may stop using Aura at any time. Removing the app may not remove records stored in iCloud, and it does not cancel an active subscription.

Disclaimers

Apple’s Standard EULA contains the warranty and liability terms applicable to the app. Aura’s possible associations, risk estimates, forecasts, and third-party data are informational and are not guaranteed to be complete, accurate, or available. Nothing in these Terms excludes warranties, liability, or consumer rights that cannot lawfully be excluded or limited.

Changes and contact

We may update these Terms as Aura changes. We will post the revised Terms here and update the effective date. Material changes will be handled with any notice or consent required by applicable law.

Questions about these Terms can be sent to aurasupport@joinmetric.com.